Business Continuity Policy

1. Purpose

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To support continuity of services in the event of disruption.

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2. Scope

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Applies to operational disruptions including system failure or unforeseen events.

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3. Approach

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The Company shall take reasonable steps to:

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• Maintain service delivery

• Restore operations

• Communicate with clients

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4. Limitations

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The Company operates on a reasonable endeavours basis and does not guarantee uninterrupted service.

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5. Governance

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This policy is reviewed periodically.

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6. Limitation & Hierarchy

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Nothing in this policy creates additional liability beyond the Company’s Terms & Conditions.

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The Terms & Conditions shall prevail in the event of conflict.