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Policies & Compliance

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We are committed to transparency, data protection, and maintaining high professional standards.
Below you’ll find our key policies and terms governing how we operate and deliver our services.

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Core Legal

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Terms & Conditions

The terms governing the provision of our services, including scope, responsibilities, and limitations.

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Data Processing Agreement (DPA)

Details how personal data is processed on behalf of our clients and outlines roles and responsibilities.

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Non-Disclosure Agreement (NDA)

Our commitment to protecting confidential information shared during the provision of services.

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Data & Security

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Data Protection Policy

How we handle and safeguard personal data in line with UK GDPR and the Data Protection Act 2018.

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Information Security Policy

The measures we take to ensure the security and integrity of information and systems.

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Cyber Security Policy

Our approach to protecting systems and data from cyber threats and unauthorised access.

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Data Retention Policy

How long we retain data and how it is securely deleted or disposed of when no longer required.

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Operational Policies

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Confidentiality Policy

How we ensure all client and business information is handled securely and confidentially.

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Sub-Processor & Third-Party Policy

How we engage and manage third-party providers and systems used in service delivery.

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Records Management & Document Control Policy

How records and documents are managed, stored, and maintained securely.

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Business Continuity Policy

Our approach to maintaining services in the event of disruption or unforeseen circumstances.

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Complaints Policy

How concerns or complaints can be raised and how they are handled.

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Ethics & Standards

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Ethics & Anti-Bribery Policy

Our commitment to ethical conduct and compliance with the UK Bribery Act 2010.

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Equality & Anti-Discrimination Policy

Our commitment to fairness, inclusion, and equal treatment for all individuals.

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Further Information

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If you require further information regarding any of the above policies, please contact us at:

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hello@frbusiness.co.uk

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